AT&T Customer Service Representative

Medford, NY
Full Time
Entry Level

We are hiring for our client, offering a collaborative, dynamic, fast-paced environment with a wide range of learning and career opportunities. We're seeking individuals with a can-do, positive attitude, flexibility when priorities shift, and a willingness to help wherever needed.

Our client’s AT&T Customer Service Representative team is bold, innovative, and committed to delivering a top-tier customer experience. As the face and voice of the brand, you’ll assist in providing future-ready solutions. Dive into the center of innovation, deliver hands-on demos, and schedule service installations to connect customers with the world’s most advanced network. Our client provides all the essential tools and extensive training in a supportive team atmosphere. Get ready to close deals and unlock endless opportunities today!

AT&T Customer Service Representative Responsibilities:

  • Educate customers on the benefits of services and promotions
  • Identify new sales opportunities through client-generated leads
  • Manage assigned territory, overcome objections, and close sales to increase margins
  • Assist Management and Sales with customized packages and program renewals
  • Stay aligned with client goals and meet or exceed program objectives
  • Acquire industry sales skills by attending client conferences and connecting customers to the latest products and services
  • Upsell services and convert warm leads into sales

Qualifications Our Client Looks for in an AT&T Customer Service Representative:

  • Strong background in customer service or sales with experience in relationship building
  • Reliable transportation
  • Dependable, resilient, and eager to develop sales and leadership skills
  • Strong negotiation and persuasion skills
  • Proven ability to handle objections and close sales
  • Excellent time management and adaptability under pressure
  • Confident, energetic, and personable demeanor

What Our Client Offers:

  • A diverse and inclusive culture
  • Opportunities to make a difference in the community
  • Advancement into leadership or sales management roles
  • Uncapped earning potential, bonuses, and incentives
  • Yearly company trips for top performers
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